Seattle/Tacoma Home Office

Do not use this site for emergencies or to submit private clinical, victim, or full legal records.

Secure portal login
A person using a tablet to organize a private plan

Privacy & records policy

Collect less. Protect more. Explain every use.

The public site collects only the minimum information needed to route an inquiry. Eric Jones is the designated legal controller of P.R.I.M.E. participant records. Case information belongs in approved secure workflows with role-, assignment-, consent-, record-class-, and time-based controls.

Submit a privacy or records request
01

Information and purposes

Inquiry records are limited to a preferred name or identifier, pathway, safe contact method and detail, communication preferences, accessibility needs, limited routing need, deadlines, referral source, and charter information. P.R.I.M.E. uses these fields for routing, response, duplicate and abuse detection, accountability, authorized case work, and legal or safeguarding duties.

02

Sources, sharing, and processors

Information comes from the person submitting it and, later, only from authorized participants, staff, partners, facilities, agencies, or records. P.R.I.M.E. shares minimum necessary information only for an authorized purpose, valid request, legal duty, emergency, or approved processor relationship and records each disclosure when required.

03

Your choices and rights

P.R.I.M.E. accepts authenticated requests for access, correction, a copy, withdrawal of contact or disclosure permission, deletion where applicable, an appeal, and a list of relevant disclosures. Rights requests use a secure and reliable verification method before records are changed or released.

04

Washington consumer health data

P.R.I.M.E. will obtain qualified counsel review to determine how Washington's My Health My Data Act and other privacy requirements apply. Where a law applies, P.R.I.M.E. will provide the required notice, consent and separate sharing consent, withdrawal, authenticated access and deletion processes, processor controls, appeals, and backup-deletion timing. Public intake is open and collects only the minimum information needed for the selected workflow; counsel and governance approval remain pending human review.

05

Security and retention

Staff access requires Super Admin-issued unique usernames and temporary passwords, first-login credential replacement, strong password hashing, rate limits, revocable sessions, least privilege for ordinary staff, immutable audit events, controlled exports, legal holds, incident response, backups, restore testing, and counsel-approved retention and deletion rules. The Super Admin retains complete system access.

06

Never submit publicly

Do not submit Social Security or bank numbers, passwords, identity documents, detailed clinical or treatment records, victim names or addresses, graphic offense narratives, or complete court and corrections files through public intake.